Wholesale Saunas is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information necessary to provide you with our products and services, including:

• Personal Details: Name, email address, phone number, and billing/shipping address.

• Payment Information: Payment details, which are securely processed via third-party payment providers.

• Website Usage Data: Information collected through cookies, analytics tools, and similar technologies.

• Communication Data: Correspondence via email, phone, or contact forms.

We only collect information necessary for business operations and in accordance with legal obligations.

2. How We Use Your Information

Your personal data is used for the following purposes:

• To process and fulfil your orders.

• To improve our website, products, and services.

• To send promotional emails (you may opt out at any time).

• To communicate with you regarding support, warranty claims, or inquiries.

• To comply with legal and regulatory requirements.

We do not sell or rent your personal information to third parties.

3. Data Security

We take appropriate measures to safeguard your personal information, including:

• Encryption: Secure transmission of sensitive data.

• Secure Payment Processing: Payments are processed through trusted third-party providers.

• Restricted Access: Personal information is accessible only to authorized personnel.

• Firewalls & Security Protocols: Protection against unauthorized access and cyber threats.

Despite our efforts, no online transmission or storage method is 100% secure. By using our services, you acknowledge the inherent risks associated with online transactions.

4. Cookies & Tracking Technologies

We use cookies and analytics tools to improve user experience. These technologies allow us to:

• Remember preferences and settings.

• Track website performance and visitor activity.

• Deliver targeted advertisements (where applicable).

You can manage or disable cookies in your browser settings, but this may impact site functionality.

5. Sharing Your Information

We do not share your personal information except in the following circumstances:

• Service Providers: Third-party companies assisting in order fulfilment, payment processing, and website hosting.

• Legal Compliance: When required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

All third parties are required to handle your information in compliance with applicable privacy laws.

6. Your Rights & Choices

Under the Australian Privacy Act, you have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.

• Correct Your Data: Request corrections if your information is inaccurate or outdated.

• Delete Your Data: Request deletion of your personal information, subject to legal and contractual obligations.

• Opt Out of Marketing: Unsubscribe from promotional emails at any time.

To exercise your rights, please contact us at info@wholesalesaunas.com.au.

7. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take immediate steps to delete the data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any significant changes will be notified via email or a notice on our website.

The latest version of this policy will always be available on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Wholesale Saunas
info@wholesalesaunas.com.au

10. Governing Law

This Privacy Policy is governed by the laws of Victoria, Australia. By using our website and services, you consent to the exclusive jurisdiction of the courts in Victoria for any disputes related to this Privacy Policy.